Frequently Asked Questions
Clear answers about the plans, the process, and what to expect.
Frequently Asked Questions
Straight answers to common questions about our pricing, process, and ownership.
Who does the work?
The strategy and quality review are led by a consultant with about 20 years of SEO and digital marketing experience. That work spans Fortune 100 and Fortune 500 companies and small businesses such as car dealerships, dental practices, law firms, apartment locators, realtors, and electrical contractors. Efficient tools handle routine production; experienced judgment decides what to do and checks the result.
Do I own my website?
Your website is built on WordPress, with portable content and a custom theme. We confirm ownership, third-party licenses, and any handover arrangements in your service agreement before work begins.
Is hosting included?
Website Only includes hosting, SSL, and basic maintenance. A Marketing client who chooses the included website option gets hosting and basic website management for as long as their Marketing service stays active.
What does your SEO service include?
Website builds include a search-friendly technical foundation. Marketing includes ongoing technical and on-page SEO, keyword tuning, useful service content, descriptive metadata, internal links, and practical improvements. Search engines decide rankings and indexing; we do not guarantee either.
Do you manage social media?
Marketing includes basic recurring social content. High-volume campaigns, community management, and paid media management are outside the standard scope. We agree on the work before starting.
Can you build ecommerce websites?
Ecommerce development is outside the standard plans. Tell us about your requirements and we can discuss a custom quote or an Omega Function engagement.
Is paid advertising included?
Advertising spend and large-scale paid media management are not included. We discuss contact-action measurement as part of the agreed scope.
Is there a minimum commitment?
Not for Marketing on its own. It’s month-to-month, and you can cancel anytime. The only commitment is if you want us to build your website for free: you agree to stay with Marketing for at least 6 months, still billed monthly, and after that it continues month-to-month at the same $750/month rate. Billing, cancellation, scope, ownership, and handover details are confirmed in your service agreement before work starts.
Will I need to get on calls or meetings?
No. We don’t do sales calls, video meetings, or routine check-ins. You complete an intake form, send details and feedback by email, and approve work in writing. Marketing clients get a written update by email each month. It suits busy owners: you reply when it suits you, and you keep a written record of every request and decision.
Can you work with my existing website?
Yes. Marketing is $750 per month and is designed for businesses with an existing website. We review the platform and access first, then agree on practical SEO and marketing improvements.
How do analytics and conversion tracking differ by plan?
Website Only includes basic analytics setup. Marketing includes Google Analytics and Search Console reporting. Contact-action measurement is discussed for the agreed scope.
What does the free review look like?
It is a short audit report, sent by email. It covers technical SEO, how AI assistants and search engines see your business, and your local listings, with each issue given a high, medium, or low priority. We also flag any obvious usability problems. See a sample review for a fictional business.
Not sure where to start?
Get a free website and marketing review. No calls or meetings. We will send our findings by email.
Get a Free Review